Terms of Service

Welcome to Shendeco ("Site", "we", "our", or "us"), an online store dedicated to premium physical wall art, including canvas prints, framed pieces, posters, and ready-to-hang decor. By accessing, browsing, creating an account, or purchasing from this Site, you confirm that you have read, understood, and agreed to be legally bound by these Terms of Service.

These Terms incorporate all related policies, including our Shipping Policy (free standard delivery within 4–7 business days), Returns and Refunds Policy (30-day return eligibility), Privacy Policy, Payment Policy, and any additional notices displayed throughout the Site.

This agreement applies to every visitor and customer. If you disagree with any part of these Terms, you must discontinue use of the Site immediately. Continued use after updates constitutes full acceptance of any revisions.

1. Eligibility, Accounts, and Responsibilities

To use this Site, you must be at least 18 years old or meet the legal age of majority in your jurisdiction. By using our services, you confirm that you have the legal authority to enter into binding agreements, whether acting individually or on behalf of another entity.

When using the Site, you agree to:

  • Provide accurate, complete, and up-to-date personal and contact details at all times.

  • Keep your account information current to avoid delivery or billing issues.

  • Maintain the confidentiality of your login credentials and notify us immediately of any unauthorized activity.

  • Avoid creating multiple accounts for misuse, including abusing promotions or policies.

We reserve the right to suspend or terminate accounts at our sole discretion if violations or suspicious activities are detected.

2. Acceptable Use and Restrictions

The Site is intended for lawful personal use related to browsing and purchasing wall art. You agree not to:

  • Violate any applicable laws, including intellectual property, privacy, or consumer protection laws.

  • Upload or distribute harmful software such as viruses or malicious code.

  • Attempt unauthorized access, data extraction, scraping, or reverse engineering.

  • Engage in fraudulent, abusive, or misleading behavior, including fake reviews or impersonation.

  • Use the Site for unauthorized resale or commercial redistribution.

  • Promote external businesses or unauthorized links without approval.

Violations may result in account termination, order cancellation, and legal action where applicable.

3. General Conditions and Service Control

We reserve the right, without notice, to:

  • Refuse service to any individual or entity for valid reasons.

  • Modify, suspend, or discontinue any aspect of the Site or product offerings.

  • Update content, design, or functionality to improve performance.

While general browsing data may not always be encrypted, all payment transactions are securely processed through PCI DSS-compliant providers such as PayPal and Stripe.

Section headings are for convenience only and do not affect interpretation. Failure to enforce any right does not waive future enforcement.

4. Product Information and Availability

We aim to present accurate product descriptions, images, specifications, and pricing. However:

  • Colors and visual details may vary slightly due to screen settings and production differences.

  • Product availability, sizes, and customization options may change without notice.

  • Errors in pricing or listings may occur, and we reserve the right to cancel affected orders.

Customers are responsible for reviewing all product details before purchase.

5. Pricing and Promotions

Prices may change at any time based on market conditions, supplier costs, or promotional campaigns.

Regarding promotions:

  • Offers cannot be combined unless explicitly stated.

  • Promotions may be modified or canceled if misuse is detected.

  • Shipping terms and product availability may also change without notice.

6. Orders, Payments, and Fulfillment

To place an order, select your items, proceed to checkout, and complete payment. Confirmation emails are typically sent within 1–2 business days.

Processing timeline:

  • Order processing: 1–2 business days

  • Production and shipping: 3–5 business days

  • Total delivery time: 4–7 business days

We may refuse or cancel orders due to issues such as stock shortages, incorrect information, or suspected fraud. Customers will be notified, and refunds will be issued when applicable.

By placing an order, you authorize us to charge your selected payment method. Shipping follows our policy (free standard U.S. delivery). International orders may be subject to customs duties and taxes.

Customized items cannot be canceled once production has started.

7. Third-Party Services

We may integrate third-party tools such as payment processors, analytics services, or communication platforms. These services are provided without warranties, and we are not responsible for their performance or policies.

8. External Links

The Site may contain links to third-party websites or content. We do not control or guarantee their accuracy or safety and are not liable for any issues arising from their use.

9. User Content and License

By submitting content (such as reviews or photos), you grant Shendeco a worldwide, perpetual, royalty-free license to use, reproduce, and distribute that content for marketing and operational purposes.

You confirm that your content is lawful, original, and does not infringe on third-party rights. We reserve the right to remove or edit content at our discretion.

10. Errors and Corrections

We reserve the right to correct any inaccuracies, including pricing or product details, and to cancel affected orders with appropriate refunds when necessary.

11. Additional Prohibited Conduct

You agree not to:

  • Collect user data without authorization.

  • Bypass security measures or geographic restrictions.

  • Engage in unlawful trade practices.

Violations may result in termination and legal reporting.

12. Disclaimer of Warranties and Liability

All products and services are provided "as is" and "as available" without warranties of any kind.

We do not guarantee uninterrupted service or error-free operation. Liability is limited to the amount paid for the order, to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Shendeco and its affiliates from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

14. Severability

If any provision of these Terms is found invalid, the remaining provisions will remain fully enforceable.

15. Termination

You may stop using the Site at any time. We reserve the right to terminate access immediately if these Terms are violated.

16. Governing Law

These Terms are governed by the laws of the State of Wyoming. Disputes shall be handled in the courts of Casper, Wyoming, or through appropriate arbitration channels.

17. Entire Agreement

These Terms, together with all referenced policies, constitute the complete agreement between you and Shendeco.

18. Updates to Terms

We may revise these Terms at any time. Updates will be posted on this page, and continued use of the Site indicates acceptance.

19. Contact Information

Store: Shendeco

Email: contact@shendeco.com

Phone: +1 229 783 2891

Address: 506 N Main St, Fitzgerald, GA 31750, United States